Privacy Policy

Last updated: April 5, 2026

1. Introduction

Coyote Computing Systems ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or engage our technology services. By using our site you agree to the practices described below.

2. Information We Collect

Information you provide: Name, email address, mailing address, phone number, payment details, and any other information you submit when creating an account, placing an order, or contacting us for services.

Automatically collected: IP address, browser type, operating system, referring URLs, pages visited, and timestamps. We collect this through server logs and cookies.

Service-related data: If you engage us for custom software development, hosting, managed IT, or device repair, we may collect technical information about your systems as needed to perform the services.

3. How We Use Your Information

  • Process and fulfill orders and service requests
  • Communicate with you about your account, orders, or support tickets
  • Provide, maintain, and improve our website and services
  • Send transactional emails (order confirmations, invoices, service updates)
  • Detect and prevent fraud or unauthorized access
  • Comply with legal obligations

We do not use your data for automated decision-making or profiling.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We may share limited data with trusted third-party service providers solely to operate our business:

  • Payment processors (e.g., Stripe) to process transactions securely
  • Hosting providers that store data on our behalf
  • Shipping carriers to fulfill physical product orders

These providers are contractually obligated to protect your data and may only use it for the purposes we specify.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to maintain your session, remember your preferences (such as language and region), and analyze site traffic. You can control cookies through your browser settings; however, disabling cookies may affect site functionality.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), secure server infrastructure, and access controls. While no method of transmission over the Internet is 100% secure, we take reasonable precautions to protect your information.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time (see Section 8).

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing of your data
  • Request a portable copy of your data

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our site after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Coyote Computing Systems

Ashland, OR 97520

Email: [email protected]