Privacy Policy

Effective Date: December 1, 2023

Coyote Computing Systems LLC, dba Coyote Computing Systems ("Coyote Computing Systems," "we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, services, and products, including our online store and repair services (collectively, the "Services").  

Information We Collect

We may collect the following types of information:

  • Personal Information: This includes information that can identify you, such as your name, email address, mailing address, phone number, and IP address. We collect this information when you create an account, place an order, request a service, or contact us.  
  • Payment Information: We use a third-party payment processor to handle all payment transactions. We do not store your full payment information (e.g., credit card numbers). We only store tokens provided by the payment processor to facilitate future transactions. Our payment processor is fully certified and compliant with all relevant data security standards.
  • Usage Data: This includes information about how you use our Services, such as the pages you visit, the links you click, and the features you use. We collect this information through cookies, web beacons, and other tracking technologies.
  • Device Information: This includes information about the device you use to access our Services, such as your device type, operating system, and browser.  

How We Use Your Information

We may use your information to:

  • Provide and improve our Services.
  • Process your orders and requests.
  • Communicate with you about your account or orders.
  • Send you marketing emails about new products and services (you can opt out at any time).
  • Personalize your experience on our website.
  • Analyze website usage and trends.

Disclosure of Your Information

We may disclose your information to:

  • Third-Party Service Providers: We may share your information with third-party service providers who help us operate our Services, such as hosting providers, payment processors, and email marketing platforms. These providers are obligated to protect your information.  
  • Legal Authorities: We may disclose your information to legal authorities if required by law or to comply with a legal process.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website and to collect usage data. You can disable cookies in your browser settings, but this may affect the functionality of our website.  

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.  

Your Privacy Rights

You have the right to:

  • Access your personal information.
  • Correct any inaccuracies in your personal information.
  • Delete your personal information.
  • Object to the processing of your personal information.  

Contact Us

If you have any questions about this Privacy Policy, please contact us at:  

Contacts